SMS Messaging & Opt-In Flow
Deevolight LLC uses SMS to provide customer care and account-related communications to customers who have opted in by texting START to (432) 423-2204. Below is our single, explicit SMS opt-in method, sample message flow, and support terms.
Text START to (432) 423-2204 to receive customer support via SMS.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
See our SMS Privacy Policy and SMS Terms of Service.
Opt-In Method & Workflow Description
Users may opt in only by sending the keyword START to (432) 423-2204. The initial SMS message serves as express consent to receive customer care SMS messages from Deevolight LLC. The customer’s initial opt-in message is retained as a record of consent.
Users may reply STOP at any time to opt out or HELP for assistance. Message frequency varies. Message and data rates may apply.
Sample Message Flow & Disclosures
Inbound User Opt-In Message: "START"
Outbound Deevolight Response: "Welcome to Deevolight Customer Support. How can we help you today? Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out."
Outbound Support Response: "Deevolight Support: Your ticket #4029 has been updated by your concierge. Reply HELP for help or STOP to opt out."
Opting Out (STOP & HELP)
You can opt out of receiving messages at any time by replying STOP to any SMS message sent from (432) 423-2204. After opting out, you will receive one confirmation text and will no longer receive SMS messages from us unless you send a new START opt-in text message.
Reply HELP for assistance, or contact us directly at support@deevolight.com.
Legal Terms & Privacy Policies
For additional details on how Deevolight protects your data, handles consent, and delivers high-touch customer care: