Orders, history, memos, recommendations, and their Concierge Agent — all together in one secure place.
Give your clients complete visibility into their relationship with your business in a clean, self-service dashboard.
Complete historical log of past purchases, invoice PDFs, receipt archives, and 1-click reorder options.
Real-time order tracking, live FedEx / UPS shipping updates, and estimated arrival windows.
Active diamond holds, custom manufacturing quotes, pending approvals, and active memo status.
Tailored collections, proposals, and custom price quotes delivered directly to the portal, ready to order.
Previous purchases aren't buried in an ERP or lost inside someone's email inbox. Customers can log in anytime to review past orders across every quarter (Q1–Q4), and place repeat orders directly from their history matrix.
Customers can view current orders, live tracking status, expected shipment dates, and delivery schedules whenever they want — 24 hours a day, without ever waiting for office hours.
Give customers more than another email attachment. Your team can create personalized collections, proposals, and price quotes and deliver them directly to the customer's Portal — beautifully organized, interactive, and ready to order.
And because everything is connected, the experience doesn't end when the collection is sent. Deevolight remembers what was presented, what interested the customer, and what happened next — giving your team and the Concierge complete context for every future conversation.
Customers log in and chat directly inside their portal. Because the Concierge has full access to their relationship history, there's no searching, no re-explaining, and no repetitive verification.
When a customer asks about a past purchase, the AI Concierge immediately pulls up the item details, SKU, and availability, placing pieces on hold or initiating reorders right from the portal chat.
Deliver continuous, personalized customer care at scale with Deevolight.
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